Job Description
- Serve as the first point of contact for customers. Resolve inquiries and ensure excellent customer experience.
Key Requirements
- 6+ months in customer service role
- Excellent verbal and written communication
- Problem-solving and conflict resolution
- Patience and empathy
Role Responsibilities
- Answer customer inquiries via phone/email/chat
- Resolve complaints and issues promptly
- Process customer orders and requests
- Document customer interactions
Remuneration & Benefits
- Health insurance
- Shift allowance
- Team bonding activities
- Career advancement opportunities
